These Terms and Conditions govern your use of padelrepairlab.com and any purchases of services provided by Padel Repair Lab. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

 

If you do not agree with any part of these Terms, you must not use this website or our services.

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1. Company Information

Padel Repair Lab
Website: https://padelrepairlab.com
Email: hello@padelrepairlab.com

 

2. Services and Products

Padel Repair Lab provides padel bat repair services, custom modifications, and may offer physical products such as accessories or equipment.

 

All services and products are subject to availability. We reserve the right to refuse or cancel any order at our discretion.

 

3. Orders and Acceptance

• An order is considered accepted once we receive the bat, confirm the repair cost by email or WhatsApp and the customer approves the quote

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• We reserve the right to refuse or cancel orders due to pricing errors, availability issues, if the structural integrity is beyond repair or if there is suspected misuse

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• Customers are responsible for providing accurate and complete information when placing an order

 

4. Prices and Payment

• All prices are displayed in the applicable currency and include VAT where required by law

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• We reserve the right to change prices at any time without prior notice, this will not affect existing orders that have been accepted

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• Payment must be made in full before products are shipped back to the customer, unless otherwise agreed

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5. Right of Withdrawal

The right of withdrawal does not apply to:

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• Repair or service work once it has begun with your consent

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• Custom or personalised items

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Further details are available in our Refund & Returns Policy.

 

6. Repairs and Customer Responsibility

• Customers are responsible for ensuring their equipment is safe and suitable for repair

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• We are not responsible for pre-existing damage, wear, or weaknesses not visible prior to repair

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• Repairs are carried out to professional standards but may not restore equipment to “as-new” condition

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7. Booking & Turnaround

• Repairs must be booked in advance, subject to availability

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• Turnaround times are estimates and not guaranteed, these are provided for guidance only and may vary depending on workload, materials, or unforeseen issues

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• Delays do not entitle customers to refunds

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8. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms and Conditions.

 

9. Liability

• Padel Repair Lab is not responsible for pre-existing structural weaknesses in bats

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• While all repairs are carried out professionally, repaired equipment is used at the customer’s own risk

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• Liability is limited to the value of the repair service provided

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• We do not guarantee that repaired equipment will be free from future damage or failure

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10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Padel Repair Lab and may not be copied, reproduced, or distributed without prior written permission. Images of repair work or services may be used for marketing purposes across this website and our social media channels. 

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11. Website Use

You agree not to:

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• Use the website for unlawful purposes

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• Attempt to gain unauthorised access to the website or its systems

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• Interfere with the website’s functionality or security

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We reserve the right to suspend or terminate access for violations of these Terms.

 

12. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

 

13. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be effective once published on this page. Continued use of the website constitutes acceptance of the updated Terms.

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14. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the country in which Padel Repair Lab operates.

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15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

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Email: hello@padelrepairlab.com
Website: https://padelrepairlab.com